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Click & Collect
Customers who enter a BT postcode will also be offered the option to Click & Collect. When your goods are ready, you will receive an email confirming when and where to collect, so check your spam folder to make sure you are receiving emails from us!
Free Shipping
N. Ireland - on orders of £40 or more Rest of UK - on orders of £50 or more Republic of Ireland - on orders of £50 or more
Why has shipping changed?
Please Allow Extra Time For Your Order
Due to Covid distancing constraints and unprecedented demand, please allow an additional 2 working days for your order to be shipped, or ready for collection. Thank you.
Why have prices for free shipping increased?
Our recently introduced free shipping and click and collect options have proved very popular. Unfortunately packaging material and shipping costs continue to rise, and so we have been forced to raise the minimum purchase values for Free Shipping within Northern Ireland and GB. With effect from 5th October these have increase to £40 and £50 respectively, which we hope our customers still see this as great value for money, for an efficient, tracked courier service.
We will endeavour to deliver all orders within 2-4 working days, using either Courier Service or Royal Mail. This will be determined by destination and weight.
Unfortunately, while the ‘dry’ shop remains open for normal trading hours for packaged teas, coffees and accessories, Covid restrictions dictate that the Coffee House and Tea Rooms remain closed until the end of January 2021, date of reopening TBC. The trailer is back at our front door for supply of hot teas, coffees and snacks.
We would encourage our customers to continue to shop on line. We will be shipping as normal. However for local orders ‘click-and-collect’ remains the most reliable method of ensuring that goods are received quickly and with a minimum of queuing. Dismiss